LeadingAge Indiana | 317-733-2380 | leadingageindiana.org

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Indiana Health Services Network 8:00 – 9:00am
Steve Wermuth, Partner Strategic Health Care

Come Hear About the Indiana Health Services Network!!  The Indiana Health Services Network (IHSN) was established in 2016 to assist LeadingAge Indiana members with managed care contracting, contract management and credentialing.  IHSN is built on a foundation of quality so we can show our value to the many payors we work within Indiana.  IHSN is open to all LeadingAge Indiana members in good standing.  Come hear about IHSN and benefits of being a member.

1A: Known Unknowns: Compliance, Risk Aversion & Change

10/7/19 | 9:00 – 10:15 AM

Debbie Pierson, Yonda Snyder |Sage Squirrel Consulting

When your agency faces strict regulation from government, payors, or funders, it can create a risk-averse culture where compliance becomes the overwhelming focus. This session will discuss why some organizations become risk adverse, how that hinders the service you provide to clients, and what you can do to create a culture focused on quality and excellence. When you aim for excellence, compliance will come more easily. Discover how you can overcome a risk averse culture in order to go beyond compliance. It's time to think bigger!

1B: Leaders Wanted – Using Career Paths & Apprenticeships to Grow our Talent Pipeline (Part 1)

10/7/19 | 9:00 – 10:15 AM

Brent Weil | Argentum

We have great jobs, but do our employees think of them as a career? If we’re going to get the most out of our workers, we need to train them for their current duties and also lay out career options and how employees can reach them. This session will describe how senior living companies are using the apprenticeship model to standardize on-the-job training and promotions in the industry. From caregivers and culinary workers, to nurses and executive directors, apprenticeship can help us retain our best workers and plan for our future prosperity.

1C: PDPM Update

10/7/19 | 9:00 – 10:15 AM

Deborah Lake | BKD, LLP

2019 is a year of change in reimbursement as the Patient Driven Payment Model (PDPM) was implemented on October 1, 2019. Join us in this session to discuss the newly implemented system and how it impacts the assessment process.


1D: Safe Patient Handling and Mobility

10/7/19 | 9:00 – 10:15 AM

Jon Roush |United Heartland

Employees who are injured can’t provide for your patients; a safe employee provides a safe patient environment. Demonstrate understanding of basic concepts of SPHM Demonstrate understanding of exposures & controls List and explain the six key objectives of an industry leading SPHM program


1E: Social Media Strategies from the Millennial Administrator

10/7/19 | 9:00 – 10:15 AM

Sarah Starcher | Byron Health Center

In this day and age, anyone from all over the world can say anything they want on the internet. It is easy to put your head in the bed pan and ignore social media altogether, making a case for not needing it because people choose your facility due to location or services offered. However, in this competitive climate for both residents and staff, social media and reviews can be the difference between a positive bottom line and…well…feeling like you need a bed pan. This session will highlight why being online is vital to the facility’s success, our top lessons learned while building an online presence that we were in control of as well as what happened when those bad reviews came in. We will give concrete take-aways for posting, responding, hash-tagging and advertising, along with how to develop your online “persona” so that it is aligned with your company culture.


Luncheon & Keynote: The Science of Sanity: Thriving, Challenge & Change in Today’s Busy Healthcare World

10/7/19 | 12:00 – 1:30 PM

Motivational Speaker, Amy Dee, turns advanced behavioral science into practical “retain your brain” techniques for keeping negative thoughts from creating crazy-toxic emotions and situations at home and at work. From interacting with difficult patients and coworkers, to coping with the epidemic overload of paperwork, processes, and long hours, she has a genius for using humor to reveal our profound power to stay sane by making small, personal choices each day that wind up changing... everything! 

2A: Thriving through Technology and Care Giving

10/7/19 | 10:30 – 11:45 AM

Patty Piechocki | Institute for Excellence in Memory Care

Angel Baginske | Alzheimer’s and Dementia Services of Northern Indiana

How can technology help individuals living with Alzheimer's disease and other dementias? Tish Holmes, Program Director of Alzheimer's and Dementia Services of Northern Indiana and Patty Piechocki, Program Director of the Institute for Excellence in Memory Care will discuss the importance of technology, and provide examples of how some family care partners, and health care communities are using technology to enhance the lives of those living with dementia. Co- Presenting: Patty Piechocki, CTRS, QMCP, CDCP and Tish Holmes, BA, QIDP, QDDP, QMCP


2B: Leaders Wanted – Using Career Paths & Apprenticeships to Grow our Talent Pipeline (Part 2)

10/7/19 | 10:30 – 11:45 AM

Brent Weil | Argentum


In Session 1 we talked about the apprenticeship model, now let’s build the model! In this session we’ll dive more deeply into making apprenticeships work for you with practical advice and suggestions on how to get started


2C: SNF Supplemental Payments – Results of CMS’ Financial Management Review and Best Practices

10/7/19 | 10:30 – 11:45 AM

Kevin Pahud | BKD, LLP

This session will be a discussion of the results of CMS’ 2019 Financial Management Review and best practices going forward related to contract compliance, financial reporting and operational improvement monitoring.


2D: News from the Regulators (ISDH and Division of Aging)

10/7/19 | 10:30 – 11:45 AM

Matt Foster, Brenda Buroker | ISDH

Sarah Renner, Jesse Wyatt | Division of Aging

Join us in this session to hear the latest news from the Indiana State Department of Health and Division of Aging.


2E: Sponsorship Transition Trends: Who, Why and Implications for the Providers

10/7/19 | 10:30 – 11:45 AM

Tom Meyers | Ziegler

Since 2010, nearly 700 not-for-profit senior living communities have changed ownership/sponsorship. Data from Ziegler Senior Living Research tells us that only 56% of those communities have remained with not-for-profit sponsors. While some of these sponsorship transitions have been due to necessity, increasingly they are driven by strategic growth goals. This session will review the latest industry data, will highlight provider case studies, and will share tools and insights for providers considering this type of growth strategy.


Panel: Honoring Resident Choice in a Challenging Regulatory Environment

10/7/19 | 2:00 – 4:00 PM

Moderator: Becky Bartle

Panelists: John Sharpe, Randy Fearnow, Janet McSharar, David Jose

As nursing home and assisted living providers you support a resident’s ability to choose how they live …. but you also operate in a highly regulatory and increasingly litigious environment. We’ll drill down on some of today’s challenging issues with Becky Bartle presenting real life scenarios to our expert panel of attorneys. Residents want medical marijuana, emotional support animals, rare steak and the extra glass of wine at dinner. They want to self-medicate and are willing to sign negotiated risk agreements. They come to you with their names on the sex offender registry and with strong ideas about privacy. They move in expecting to continue to ride the scooter, keep the antique guns and snuggle with the lady across the hall.  You celebrate your resident’s independence but….is there a balance? Bring your questions for what promises to be a lively discussion!


Welcome Networking Reception

10/7/19 4:15 – 6:00 PM

Sponsored by PCA Pharmacy

Join us on Monday night for an opportunity to enjoy an evening with old friends and connect with new ones! The reception is free for all conference attendees (Exhibitors and Associate Members/Industry Partners will be required to pay a fee) and will take place at the Embassy Suites by Hilton Noblesville.


LeadingAge IN Annual Meeting & Breakfast

10/8/19 | 7:30 – 9:00 AM

Sponsored by Plante Moran

The LeadingAge IN Business Meeting Breakfast will be held from 7:30 – 8:00 AM prior to the Business Meeting. Individual tickets may be purchased to attend the breakfast, but they must be purchased in advance. There will be no tickets available at the door.


The Annual Business Meeting will be held from 8:00 – 9:00 AM and is open to LeadingAge IN members. Elections of various Board of Directors positions will take place, as well as a review of the financial and business reports, and an update on all major association initiatives. Each facility will designate one voting representative for the meeting.


Session 1A: Reframe to improve your outlook in relationships, at work and in life

10/8/19 | 9:00 – 10:00 AM

Amy Dee | Keynote Speaker

Your personal power is either hindered or helped by how you interpret a situation or event. Reframing is done by viewing a situation from a new angle. This mental tool allows you to re-interpret a situation or event to feel better and to move forward. Reframing contributes to healthy adaption and growth. 


Session 1B: Sepsis: See It, Stop It, Survive It!

10/8/19 | 9:00 – 10:00 AM

Rebecca Hancock | Indiana Hospital Association

Sepsis is the body’s overwhelming and life-threatening response to infection that can lead to tissue damage, organ failure, and death. In other words, it’s your body’s overactive and toxic response to an infection.  Sepsis has been named as the most expensive in-patient cost in American hospitals. One report stated the costs were $24 billion in 2014. But at an average of over $18,000 per hospital stay and with over 1.5 million sepsis hospital stays per year, this actually works out to costs of $27 billion each year.  Approximately 30% of patients diagnosed with severe sepsis do not survive. Up to 50% of survivors suffer from post-sepsis syndrome.  Between 20 and 25% of patients are readmitted to the hospital within 30 days of discharge from the hospital.  Learn to identify sepsis symptoms, action steps for quick time to treatment, tools to educate staff and community members, prevention options, and care for the pre-acute, acute and post-acute care phases for the patient with sepsis.


Session 2A Panel: Thriving Together: Successful Partners Among Hospice, Home Health, and Senior Living Providers

10/8/19 | 10:00 – 11:00 AM

Moderator: Laura Frank

Panelists: Mika Hill, Jeff Jarecki, Leslie Friedel

Join as for a frank conversation about meeting (or not meeting) the expectations we have of our fellow providers. Let’s share ideas on working collaboratively to best serve our residents!


Session 2B: Trauma Informed Care

10/8/19 | 10:00 – 11:00 AM

Sherri Marley | Eskenazi Health

INALA Awards Luncheon

10/8/19 | 11:30 AM – 1:00 PM

Sponsored by In Touch Pharmaceuticals

The Indiana Assisted Living Association Awards Luncheon was established to recognize and honor those people who have positively affected the lives of those being served in Assisted Living. Nominees and winners will be recognized in a variety of categories. We invited you to join us and celebrate with your peers!


THRIVE Town Hall Lunch

10/8/19 | 11:30 AM – 1:00 PM

Anne Hathaway | Hathaway Strategies

The LeadingAge policy setting process begins with you! Join us for the LeadingAge Indiana Town Hall Conversation in conjunction with LeadingAge national.  This is your opportunity to advise the staff and board of LeadingAge national about the challenges and barriers you face as an aging services provider.  What works?  What is not working?  Do you have any federal policy-related ideas for solutions?  The issues and ideas you share will be combined with issues identified in Town Hall Conversations across the country and shaped into LeadingAge national’s policy priorities and activities in Washington during the coming year.  The input provided during last year’s Town Hall Conversation process directly influenced LeadingAge’s policy priorities for 2019.  This is not just for “policy people.”  We invite and encourage all members to attend and share their experiences. 


3A Quarterly Compliance Update

10/8/19 | 1:15 PM – 3:30 PM

Becky Bartle | LeadingAge IN & HOPE

At the final Quarterly Compliance of 2019, we will review Immediate Jeopardy and Actual Harm Citations since our last meeting and analyze “frequently cited” QIS tags.



3B Thriving While Striving: Keeping Leadership Onboard for Continuity and Quality of Care

10/8/19 | 1:15 – 2:15 PM

Tamara Wolske |University of Indianapolis, Aging Studies

Participants can expect to gain understanding on the issues influencing turnover of leadership in long-term care which affects staff retention and care for residents. Approaches to promoting sustainability through continuity of leadership will be addressed. Limiting the rate of turnover for administrators can allow them to thrive where they work and reduce the number of facility deficiencies, while improving quality of care for residents and allowing them to thrive where they live.


3C Essentials of an Effective Team

10/8/19 | 2:30 – 3:30 PM

Drew Burkamper | Lee Agency

Getting everyone to enthusiastically buy into your organization’s vision is imperative to success. How do you do that? At Lee Agency, we call that “crazy buy-in”. How do you get crazy buy-in from your team?


Using Patrick Lencioni’s, The Ideal Team Player, Drew Burkamper from Lee Agency will lead a discussion to better equip you and your team to engage in the mission of your organization.